Shipping & Returns
Returns will be accepted up to 7 days after you receive the order. If you wish to return an item/s, there is a 25% restocking fee. Item/s must be in perfect condition and in original packaging. Please indicate the reason for the return. Before returning an item, please email us for instructions on how to return the item/s.
Any monogram and made to order items are not eligible for returns.
We will email you a return shipping label. The cost of the return shipping will be deducted from the refund.
Damaged or Broken items
In case of damaged or incorrect merchandise upon receipt, please contact us within 3 days via email. Shipping and handling and return postage charges will be refunded only if return is a result of our error.
Avoid Shipping charges and return to our store directly. Product must be unused and free from any type of customer damage or signs of use. Shipping charges for online purchases are not refundable. Your refund will generally be in the same form as the original purchase. On occasion, when an item was paid for with cash, the refund may be in the form of a check and mailed within 10 business days of the return.
In the case of returning "bonus" products (i.e. free gifts, a gift with purchase, bonuses, etc...), refunds or credits will only be issued for the value charged (if any) for the item on the original order. For example: If you received a free product with a $50 order, returning the free product alone will not result in any credit. Similarly, if a purchased product that included any "bonus" products is returned, the bonus products must also be returned in order to receive a credit for the purchased product.
All products marked as "Sale," "Final Sale" or otherwise included in the "Sale" section of our website are final sale. Final sale items cannot be returned for exchange, credit, or refunds.
We ship to USA only. Note that there are restrictions on some products.
When you place an order, depending on the product availability, delivery estimation will vary. But most item/s will be delivered around 7-14 business days.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies (USPS and UPS) we use, all weights will be rounded up to the next full pound.